Cancellation by client(s) on Overseas Courses If the booking is cancelled by the client(s) (for any reason) the following cancellation charge will arise: - Cancellation more than 8 weeks before course: full refund of all monies paid. - Cancellation less than 8 weeks before the course: 100% of fee payable i.e. no refund.
And the client acknowledges that it is reasonable for such penalties to arise, given the need for Southtrekexp.co.uk to make preparations for a course substantially in advance of the course.
1. Cancellation by client(s) on UKCourses
If the booking is cancelled by the client(s) (for any reason) the following cancellation charge will arise:
- Cancellation more than 8 weeks before course: 100% of deposit payable, but any final payment made will be refunded. - Cancellation less then 8 weeks before the course: 100% of fee payable i.e. no refund.
And the client acknowledges that it is reasonable for such penalties to arise, given the need for Wilderness to make preparations for a course substantially in advance of the course.
2. Course Date Changes
Customers that want to change the dates of their course (either deposit payment or full payment) must pay an administration fee of £30.00.<p>
3. Variation of a course by Wilderness A Southtrekexp.co.uk course is, by its very nature, exposed to natural variables, including the weather. Whilst every reasonable effort is made to deal with (indeed to learn from) such contingencies there may be occasions when Southtrekexp.co.uk, through no fault of its own, is forced to vary or modify a course itinerary at short notice or decides to do so in order to take advantage of natural circumstances. The client acknowledges that information about courses provided by Southtrekexp.co.uk is given in the best of faith but that because of the variability of nature it may be reasonable to alter or modify a course and that in such circumstances it is not reasonable for Southtrekexp.co.uk to be liable for any losses consequential on such a change and that Southtrekexp.co.uk's liability is limited accordingly.
4. The conduct of a course
The client acknowledges that during a Southtrekexp.co.uk course he / she is required to submit to the reasonable instructions and leadership of Southtrekexp.co.uk, save that parents, teachers and those in comparable roles in respect of children must maintain control of those children, to the satisfaction of Southtrekexp.co.uk. The client acknowledges that persons attending a Southtrekexp.co.uk course are entitled to expect a high standard of conduct and regard for personal well being on the part of all clients.
For this reason the client accepts that wilderness may, in its absolute discretion and without the need to give reasons, arrange for him / her to be removed from a course, if necessary against his / her will. Circumstances in which this might occur include (without limitation) disorderly or abusive conduct; intoxication; failure of control over children; inadequacy of clothing or equipment; incapacity or inability to meet the rigours of the course. In such circumstances the client will not be entitled to a refund of monies and Southtrekexp.co.uk will not be liable for any losses so resulting. The client will on demand reimburse Southtrekexp.co.uk its reasonable costs of effecting his / her removal.
5. Liability
Wilderness courses take place in the open countryside and are by their very nature not absolutely free from hazard. southtrekexp.co.uk makes every effort to minimize risk to clients and instructs clients in the safe negotiation of such risk as may remain. Consequently, the client acknowledges that there are circumstances in which an accident could befall a client without Southtrekexp.co.uk being at fault and accepts that to that extent he / she is taking part in a Southtrekexp.co.uk course at his / her own risk.
Southtrekexp.co.uk only accepts liability for physical injury to a client that is shown to result from negligence on the part of Southtrekexp.co.uk
The client acknowledges that other loss, damage and expense (including, without limitation, loss of money, loss or damage to clothes and possessions, losses arising on the cancellation of a booking and the expenses of delay and harm caused other than by the negligence of Southtrekexp.co.uk however arising is not the responsibility of Southtrekexp.co.uk and that Southtrekexp.co.uk liability is hereby limited.
6. Complaints
In the unlikely event that a client has cause for complaint about a Southtrekexp.co.uk course, complaint should be made to a representative of Southtrekexp.co.uk during the event, in order that corrective action can, if necessary, be taken. The client acknowledges that it is unreasonable to take no action during a course but to complain later. However, should a problem not be resolved, complaint should be made in writing within 28 days. To the extent permitted by law Southtrekexp.co.uk will not be liable in respect of claims first intimated later than 28 days from the close of the relevant course.
7. Consent Form
The client acknowledges that they must sign and complete a Consent Form, which must be returned to Southtrekexp.co.uk at least Two weeks prior to the commence of the customers course. The Consent Form will be emailed to the customer when they make final payment for their workshop. The client will be reminded to complete and return the form when they have paid their remaining course payment.
8. Subsequent instructions by client(s)
Although, as stipulated above, all Southtrekexp.co.uk courses are taught by highly experienced & capable leaders, it is not intended that any instruction provided to any client(s) while on a course will in any way qualify that/ those client(s) to instruct any third party & no warranty is made to that effect. Southtrekexp.co.uk hereby excludes any liability it might have to any third party in respect of any loss or damage suffered or incurred by that third party in its reliance on any skills taught by any client(s) on the basis of having attended any Southtrekexp.co.uk course.
All our courses have been designed for the outdoor enthusiast with an adventurous spit - no whingers Please
9. Changes to this agreement
Southtrekexp.co.uk first aid lad reserves the right to update the Terms & Conditions at any time, without notice.
